70D froze up and now won't turn on after removing battery

[jeffminder]

My cannon has worked perfectly for a year.  Today I set up for a shoot and the video locked up when it was refocusing on the subject.  Simply locked up, camera froze like a Windows computer 🙂

I turned the power switch to off, but it didn't turn it off

I removed the battery and that worked to shut off the camera

I put the battery back in and I have no power, tried 2 batteries and a USB power but the camera, well...she be dead.

...any ideas?

[hgarcia305]

Hi Brotobeasr, same problem here;

Anything new, did you sent the camera? Like you, I love my camera, in fact I was thinking about buying the 80D. Now I'm worried about how much its gonna cost me. Nothing about the recall?

Thanks!

[ericeriffic]

My 70D had this problem last year before even reaching the one year milestone.  I had to pay it out of my pocket and it costed me about $413 to get the PCB replaced.  When I received it back after getting repaired I made an AD on craigslist and sold it.  I didn't want to deal with that camera anymore, after reading a lot of people were having problems.  Mostly the ones that are making videos.  I made an upgrade to Canon 80D, I lost a lot of money during the process which I'm a bit salty about.

[TTMartin]

If your camera was less than a year old Canon would have covered the repair under warranty. Something is missing from your story.

[RobertTheFat]

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@ericeriffic wrote:

My 70D had this problem last year before even reaching the one year milestone.  I had to pay it out of my pocket and it costed me about $413 to get the PCB replaced.  When I received it back after getting repaired I made an AD on craigslist and sold it.  I didn't want to deal with that camera anymore, after reading a lot of people were having problems.  Mostly the ones that are making videos.  I made an upgrade to Canon 80D, I lost a lot of money during the process which I'm a bit salty about.

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There must be more to the story than that. At less than a year old, it would still be under warranty, wouldn't it?

[macnak]

I writing to you becasue your an acitve member. WHERE do I post a new topic?, Wher can I fidn help for this?

[Janglin]

Yeah that is strange. My camera was 6 months out of it's first year and Canon still did the repair for free. They said initally that if it was within the year the coverage would be free. Generally (not assuming) they don't cover it if there's any damage, otherwise absolutely they should have covered that repair... 

Ps. yes there should be a recall and probably I got a good person who wanted to help.

Had this issue and had it repaired for free after being told I should write a letter to request a special exception to cover the repair. I purchased in Australia and had it repaired 18month later in Canada where I was living at the time.

[RobertTheFat]

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@Janglin wrote:

Yeah that is strange. My camera was 6 months out of it's first year and Canon still did the repair for free. They said initally that if it was within the year the coverage would be free. Generally (not assuming) they don't cover it if there's any damage, otherwise absolutely they should have covered that repair... 

Ps. yes there should be a recall and probably I got a good person who wanted to help.

Had this issue and had it repaired for free after being told I should write a letter to request a special exception to cover the repair. I purchased in Australia and had it repaired 18month later in Canada where I was living at the time.

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Broadly speaking, Canon's rules regarding international warranty repairs aren't really defensible. Canon is a global corporation, and equipment that needs warranty repair should be accepted by any of their service centers, regardless of where the equipment was purchased. (I.e., the situation referenced above shouldn't require a special exception.) The obvious reason for not doing it that way is that Canon's international divisions are their own cost centers and shouldn't have to pick up repair costs that belong to another division. But fundamentally it's just an accounting issue, and Canon's corporate headquarters could obviously figure out a way to equitably balance the books.

[Sookie_25]

Waddizzle, I'm curious about your post. Could I have your advice on this matter ?

I also had the problem last week with my Canon 70D (froze while shooting a video, I let it cool down but when I tried one hour later to re shoot video, it froze after less than two minutes). I'm really afraid to shoot again with it now, would even like to avoid it but I still have a few commitments I have to respect.

I was not aware it could damage the camera to shoot video for a few hours. I always let it cool down when it's warm, and I don't shoot video that often. I also own a 6D which I mainly use for photography. Do you think shooting with the 6D is also taking a risk for the camera to overheat ? Or does that camera should not have the same problem as the 70D ? (My 6D is still protected by the warranty, while the 70D is not, but I do love and use both of them...)

[Utchjoe]

Am a Camera technician, is something that I know how to do. This was a very  big problem that many people has been complaining on many sites, I saw it as a challenge and later win the challenge by running some troubleshooting . The problem is from the motherboard. There is 

an ic in the motherboard that works as a relay, when it heats up it will melt inside and cause a shot circuit which will stop the camera from working, a little shock eg: ON or OFF the camera can effect this component because of its nature.. I've fixed many from different States/countries just like a joke people started sending mails calls and so on . please contact me, I assure you I will bring your camera back to life.

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[RobertTheFat]

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@Utchjoe wrote:

Am a Camera technician, is something that I know how to do. This was a very  big problem that many people has been complaining on many sites, I saw it as a challenge and later win the challenge by running some troubleshooting . The problem is from the motherboard. There is an ic in the motherboard that works as a relay, when it heats up it will melt inside and cause a shot circuit which will stop the camera from working, a little shock eg: ON or OFF the camera can effect this component because of its nature.. I've fixed many from different States/countries just like a joke people started sending mails calls and so on . please contact me, I assure you I will bring your camera back to life.

<removed per forum guidelines>

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But no comment on the substance of the post? I'll bet there are a few 70D owners who would like to know whether Canon thinks that his analysis of the problem is correct or that he's just blowing smoke.