05-05-2022 09:04 AM
I have a 5D Mark IV, and selected RAW image quality 6720x4480, no JPG only RAW. However, when I download the photos to my computer, the image size obtained is always 1344x2016 300dpi resolution. This did not happen before, I used to see the images in the selected size. I did not make any changes to my camera, computer or software. Thank you for your help!
05-07-2022 12:01 PM
I am not really sure whether Adobe assigns the arbitrary 72 DPI or Canon does. I use Photoshop/Lightroom 95% of the time so I don't know how other editors interpet. The bottom line is all photos you shoot from your camera are at full resolution and in Raw format. DPI is a printer spec it has nothing to do with your camera photos. The only thing that matters is the number of pixels.
Let's say you have a photo that is 800 x 1000 pixels. Now you print that photo to 8″×10″. You now have 100 DPI. 800 pixels divided by 8 inches equals 100 DPI. You now print a 24″×30″ so it is now 33 DPI. But the number pixels don’t change. DPI does not matter for your photos.
05-08-2022 09:38 AM
I figured it out! There is a checkbox that was marked in camera raw preferences that when you opened the file it would reduce it automatically. I didn’t know that was active I will send screenshots.
05-08-2022 09:40 AM
Good job figuring it out.
06-14-2024 07:07 PM
Would you please show me what you did? I'm having the same problem. I don't know where camera raw preferences are located... Thanks.
06-04-2025 03:08 PM
Yes, I'm having the same issue. I use Lightroom Classic, where is the checkbox to make sure it doesn't change. My clients keep saying they have low res images and I can't fix it. Thanks.
06-05-2025 11:07 AM
It is in the "Export" function.
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