cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5D III off color

jayfaugot
Apprentice

Purchased 2 5D III's and 1D X recently.  The color on 5D III's leans to the green side.  I have all settings in Adobe Camera Raw set the same for all cameras.  Images are shot in RAW and on custom white balance in studio light on a target.  I am using a color balanced monitor as well.  I have 1D IV, 1D III, 1Ds III and 7D that do not have this shift to the green.  I set the 5D III's to a +2 Magenta to compensate for the green and it does help in a properly exposed image.  If an image is under exposed and pushed in ACR it will go even more green.  I have samples taken in studio lighting with the same 24 70 2.8 L II lens and ISO 200 at f9 and f20 to produce underexposure.  The link is here and the images are labeled.

 

http://jayfaugot.zenfolio.com/p726225762

 

Any help would be appreciated.

Thanks

2 REPLIES 2

echelonphoto
Enthusiast

I haven't seen this problem at all...there is something wrong with that body

Tim
Authority

Hi jayfaugot,

 

Thanks for writing in.  We are sorry to hear that your EOS 5D Mark III tends towards the green side when shooting!  We have looked at the images you sent us and it appears that your camera is in need of service.  We apologize for any inconvenience that this may cause you.  You can set up a repair on our web site, the link is below:


http://www.usa.canon.com/cusa/online_repair_tracking/professional/cameras/eos_digital_slr_cameras/eo...

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.