04-14-2022 10:13 AM
Admittedly I do not come anywhere close to pushing this pro body to its limits. I use this camera for commercial food & bev work along with some fast paced lifestyle work where I need the high frame rate and fast AF.
Yesterday in the middle of my shoot (indoor studio) I noticed a large black line across my entire frame. Thought it was maybe a hair caught in the sensor? Popped the lens off flipped open the mirror hit it with some air from my blower and still the same line. Popped lens off again to examine more closely and this is what I find…
Has anyone experience this? I baby this camera and have never dropped it, it spends all its life in a pelican case. It will be in Newport News VA tomorrow for a repair I’m hoping Canon works with me on this.
04-14-2022 10:31 AM
Most likely the crack is only in the anti-aliasing filter in front of the sensor.
Please report back with what Canon says.
04-14-2022 10:36 AM
Ah that makes sense! Still so bizarre for that to fail just out of the blue. Camera will arrive tomorrow I will keep posted on this thread what the outcome is.
04-14-2022 05:14 PM
That is odd. I wonder if the self-cleaning cycle damaged it, as unlikely as that sounds.
04-14-2022 11:21 PM
@mikeschalk,
Wishing the best for you. Hoping for a quick repair.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
04-15-2022 11:44 AM
That is a first for me. I don't' think I ever remember seeing or hearing about a cracked sensor or filter screen.
04-15-2022 04:47 PM
Woof that’s a heavy estimate. Noticed on their interpretation of the issue they note “crack on mirror.” Spoke to a tech just now who had also never heard of this happening, he escalated the issue up the ladder. Will hear back on Monday/Tuesday.
04-16-2022 10:19 AM - edited 04-16-2022 11:57 AM
Like others, this is one of the most bizarre things I've ever seen. I might understand if the camera was subjected to severe impact. The CMOS sits on a substantial wafer. Excessive heat is the only other thing I can think of that might cause something like this. Your estimate is hefty. KEH has 1DX2's for $1800~$2900 (bargain~excellent+)
Your options are somewhat limited. R3 (not available). I wouldn't buy a 1DX3 now as it would not be as future proof as the R3 in a year. Estimate is still roughly half as much as a new camera. If Canon does the repair, you have warranty and the assurance of a functioning camera. I'd fix it and plan to upgrade in a year or so.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.