Registering a gift lens possible?

[APK17]

Got a new 50mm 1.8 for my birthday.  I don't have the receipt - but I was told it was purchased directly from Canon.

Is it possible to get this lens registered?

[shadowsports]

Greetings ,

Registration requires a model number, serial number and date of purchase.  ff purchased directly from Canon they would have a record of the sale. 

If you needed service, I'm not sure how you would go about providing proof of purchase.  Go ahead and register your gift.  You can call Canon and see if there's anything else you need to do.  

[ebiggs1]

Yup this is a Caon question call 1 (800) 652-2666

[March411]

Yep, ebiggs1 nailed it, call Canon and they will get you all set up. I had to reach out for Canon to register a 24-105mm my better half bought for me as a gift, it was so easy to get resolved. If you don't already have an account create one prior to making the call.

[Danny]

Thanks for joining the conversation, APK17!  We know asking the purchase date of something you received as a gift can be awkward so we won't require you to do that.  If you received the item as a gift and the exact purchase date is unknown, you can put down the date you were given the gift.  For example, if you got it for your birthday or a major holiday this year, you can put that down as the date.

Hope that helps!

[APK17]

It definitely helps..... but then you all want a copy of the receipt too.

[APK17 · Accepted solution]

So here is the deal.  I called Canon and the rep let me know that I can register the lens without a date of sale or without a receipt.

That's great and all, but he also let me know that if I need warranty service I'm SOL without the receipt.  Either the person who gave the gift needs to give you a copy of the receipt -or- he said that that person could email in a copy of the receipt to Canon directly for the warranty work.

[shadowsports]

Indeed.  This is why I mentioned this in my reply.  Warranty for camera gear is 1 yr, but the warranty period can only be established with proof of purchase.  Prices for new gear is consistent when purchasing from authorized dealers.  You can run into sales but otherwise it's consistent.  The gift giver shouldn't have a problem providing the receipt. The My Canon site also allows you to upload the receipt for safe keeping, so it's there if you ever need it.  🙂

[APK17]

Hrmm, maybe a different upbringing and attitude about gifts.  I feel kind of skeezy asking for the receipt of a gift - even in this situation. 

[March411]

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@APK17 wrote:

Hrmm, maybe a different upbringing and attitude about gifts. I feel kind of skeezy asking for the receipt of a gift - even in this situation. lens registered?

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Maybe I am missing something but how would you propose that Canon confirm that the lenses was purchased by you, a friend or family member if you don't provide a receipt. How do they confirm that it is legally in your possession?

Proof of purchase agreements serve as evidence that a transaction has taken place between a buyer and seller, outlining the details of the sale including the items purchased, price, payment terms, and any other relevant conditions.

Are you suggesting that Canon should just take your word for it? That doesn't seem like a very realistic expectation.