Registering a gift lens possible?

[APK17]

Got a new 50mm 1.8 for my birthday.  I don't have the receipt - but I was told it was purchased directly from Canon.

Is it possible to get this lens registered?

[APK17]

I definitely didn’t say that.  Canon sold the lens, they could improve their internal processes so that they could at least know that much.  
that’d at least prove it wasn’t grey market. I could provide the name and address of the purchaser.  There are ways. 

[shadowsports]

@apk17.  i was raised the same way.  Asking for a receipt might be a social faux pas.  I understand it, but you still need a receipt to establish warranty as you learned and Marc mentioned.  😉. Enjoy the lens! I'm sure it'll be great.

[APK17]

Thank you for explaining it better than I did 

[March411]

I get that Rick, many of us were raised with the same values. It was the gold standard! 

I simply don't understand some of the thought process in the thread. Canon sold approximately 3.3 million camera units globally in 2023 (not counting individual lens sales) and the administrative responsibility for assisting consumers with proof of purchase would be enormous, that was my main thought on the topic.  

That being said I will sit on the sidelines.

[ebiggs1]

Some retailers offer a "gift receipt"

[APK17]

Yeah, unfortunately Canon needs the price on the receipt.  Good thought though. 

[Stephen]

Hey all!

It's really not that big of a deal.

Just register your lens with the information you have and the estimated date of purchase (you can even put your birthday since that's when you received it). 

The chances of requiring service are extraordinarily slim, so you only need to provide the proof (invoice) if that happens. 

Usually, when you purchase from Canon directly, our site will auto-register your products when you're logged into your Canon Account, so the proof of purchase is "built-in." Since this is/was a gift, that can't happen, so we need a way to verify it's within warranty if it requires service.

[ebiggs1]

"...  unfortunately Canon needs the price on the receipt."

I doubt that. I don't remember them asking me what I paid for any gear. You did call Canon at 1 (800) 652-2666.

The thing Canon wants to know is whether the lens was bought new or used. The warranty only goes to the original owner. Your gifter can assist you without giving you the receipt if they simply register it in your name and Canon account.  Especially if that person is a spouse or a parent or sibling. This isn't that difficult.

[APK17]

Yeah, I called them. The agent said the price must be on the receipt.  

anywho - thank you everyone. I appreciate your input. 

[ebiggs1]

" Asking for a receipt might be a social faux pas."

I, or any other half wit, in about 15 seconds can find out and know the price of a Canon 50mm lens.