I just bought the 100-400 IS II. The lens hood mounted correctly but will not come off.

[rwarner007]

I just bought the 100-400 IS II through Amazon. The hood clicked in place nicely, but will not come off. Yes, I am pushing the button. I hate to send it back. Any suggestions?

[jazzman1]

Try turning the lens gently clockwise, at the base of the lens, to loosen the pressure...when pushing the release button.  I assume you mean the lens won't turn, when you push the release button..

[rwarner007]

Amazing, Jazzman! That worked beautifully.

[jazzman1]

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