01-13-2025 12:06 AM
Hi,
I am facing a issue with the lens connected to R7 with adopter, Lens works absolutely working fine with 24 mm and any f from 2.8 to 22 etc, but when the Focal length is more than 30 and f3.5 or more it gives err1.
Please suggest if it is compatibility issue or real lens problem.
With best regards,
Naresh
01-13-2025 12:20 AM
Sounds like a broken flex cable.
01-13-2025 10:57 AM
Your lens needs repair call Canon 1 (800) 652-2666
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.