Cracked lens on RF 100-500

[DIHLE]

I have a broken lens on my RF 100-500.  Is this something I can send in and have repaired?

[kvbarkley]

Certainly, contact Canon.

[deebatman316]

Is the lens actually broken of the screw on filter on the front. Post a picture in the forum because what you state is confusing. The RF 100-500mm is a lens.

[DIHLE]

I contacted Canon and they sent me a form and location to send my RF lens 100-500 to be repaired.  Thanks for the help.

[kvbarkley]

I assume he meant "lens element".

[ebiggs1]

"Is this something I can send in and have repaired?"

Yes it is been there done that. I don't recommend dropping a camera lens on a McDonald's floor. The floor will win every time! BTW, it is not cheap to replace a front element so sit down when you get an read the estimate.

[ebiggs1]

Not directly on topic but an interesting story (perhaps to some) at the same time at the birthday party I was shooting at a MacDonald's a mother that had a Rebel, also shooting the party, sit her camera down on a table with out a lens she was preparing to change. Well a curious 3 year old thought it was a good place to squirt a package of ketchup.