Autofocus not working. (18-55mm lens)

[marcosochoa]

Hello,

The autofocus on my Canon 18-55mm is malfunctioning and I'm afraid it may be broken.

All the internet research I've done points to issues electronic, but I believe this to be mechanical simply because of the noise it makes. With the lens set to AF, it does nothing, but makes a slight whirring sounds as if the camera is trying to, but can't focus the lens. In MF, turning the focus ring makes soft clicking sounds.

The autofocus works fine on the other lens I have.

The lens has not been dropped. I take really, REALY good care of my stuff!  Any other recommendations or bits of advice are much appreciated!

[RonStu]

Thank you. When I twisted the focus ring I heard a snap. Lens was frozen in position and autofocus could not move it. Works great now.

[Waddizzle]

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@P3rs6 wrote:

MANUAL FOCUS IS NOT WORKING ON MY EOS R WITH RF 70-200MM LENS . PROBLEM WHEN I SHIFT THE SWITCH TO MF ON THE LENS THE CAMREA TAKES THE IMAGE WITH AUTOFOCUS

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You renamed the thread, and typed a rant in all caps.  That is really bad internet etiquette.  

I suggest that you contact Canon Support directly with your issue.  Your issue is not related to the original issue on the page one.  This is only a user forum.  It is not Canon Support for those who need gear checked, inspected or repaired.  Good Luck!

[ebiggs1]

Second that post. 

BTW, Canon's number is 1 (800) 652-2666

[gouriprakash]

Julius, you are a genius. I was so downcast that my lens was not working and then I tried your technique and it worked! 

[danielrn]

I have and I don't have a solution 😞 did you find any advise or solution to this?

[kvbarkley]

Did you try the chiropractic solution listed very early in the thread?

[danielrn]

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@Martmcin wrote:

Hi,

Has anyone experienced this issue but only focussing one way? My lens will focus on a subject further away but refuses to focus back to nearer subjects. Its such a pain having to set to manual in order to reset the focus to near everytime!

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I have experience the same, it only focus in one direction and I don't have a solution 😞 did you find any advise or solution to this issue?

[ebiggs1]

Try this carefully........

1. Take the lens off of your camera.
2. Put the lens in MF mode.
3. Twist the FOCUS ring (the tip of the lens) all the way to one side (extend it). You may hear a click noise or two, this is good, but don't FORCE the lens.
4. Twist the FOCUS ring all the way to the opposite side (retract it). Again, you may hear a couple of clicking noises. What we hope is happening is the focusing motor being put back into its proper place.
5. Put the lens back on the camera.
6. Put the lens in AF mode.
7. Turn the camera on.
8. Put the camera in AUTO or P mode.
9. Take a test photo.

[HeatherML]

Crystal!!! You're the best! I tried about 15 other less scary sounding things to get my AF to work again but pulling on the focus ring till it "popped"was what worked!!