11-05-2024 10:36 AM
My camera shipped with firmware 1.1.1 several years ago when I bought it (which I refreshed by downloading and running the update again today after having some issues with the lens). Every other lens I have tried with my camera the past few years works fine, but this lens, which I just purchased today, keeps giving me Err 01. Firmware 1.1.1 was supposed to fix this issue for both this lens and the 85mm macro, according to technical bulletins here. If I put the lens on my ancient 20D it functions fine, but I did not buy the lens to use it with that camera. Am I out of luck or is there another fix for it that I am not aware of?
11-05-2024 11:32 AM
If you bought the lens new, I suggest you contact canon. If you got New Old Stock, maybe the *lens* needs a firmware update.
11-05-2024 11:48 AM
Not sure...bought as new from B&H yesterday and arrived today. There's no date of manufacture that I can see on it.
11-05-2024 11:59 AM - edited 11-05-2024 12:00 PM
New or used you would probably be best served by contacting them immediately, if you haven't already to let them know of the issue.
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