18-135 usm lens Focus Motor Broken

[kvshrao]

Looks like Focus motor is broken

any cheaper way to repair it

canon support page is broken to setup any repair

[Stephen]

The site seems to be working for us. 

To start your repair, you can go to your My Canon Account at HTTP://canon.us/account or HTTP://canon.us/repair

[ebiggs1]

"... any cheaper way to repair it ..."

This is going to be key here. Make sure you weigh the cost of repair vs the cost of a good working used copy of the lens.

[Tronhard]

Is your lens an STM unit?  It will say so on the space around the front element.  If it is not an STM unit, then it will have a gearing system attached to an ultrasonic motor and these are more susceptible to damage.  Ernie's comment about the economics is very valid but also consider that if there is a small price difference between a repair and replacement with an STM unit (there are lots available second-hand, or on occasion via the Canon Refurbished lens site) you will get benefits in performance with such a replacement.

[Annlasa]

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@kvshrao myBayCare wrote:

Looks like Focus motor is broken

any cheaper way to repair it

canon support page is broken to setup any repair

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I appreciate the information and advice you have shared. I will try to figure it out for more.

[ebiggs1]

"...  if there is a small price difference between a repair and replacement with an STM unit ... you will get benefits in performance with such a replacement."

Absolutely! Sometimes a faulty lens opens the door to an upgrade.  Weigh your options before you decide.

[MikeSowsun]

The title says “18-135 usm lens”.

An 18-135 STM wouldn’t be an upgrade. I would send the 18-135 USM in to Canon for a repair estimate. 

.

[Tronhard]

Thanks Mike, I missed that!  Still, the principle holds good. Actually I have both the STM and USM versions and apart from a slight difference in focus speed, there is no obvious difference in optical quality that I can see.

[kvshrao]

thanks all for responding

I purchased new one as they have flat rate repair cost of 299$