06-19-2024
03:42 AM
- last edited on
06-19-2024
08:17 AM
by
Danny
Please someone help! I have been fighting with my printer for hours and I'm about to rip my hair out. It is printing really wonky, and I can't find any google articles that offer suggestions for the exact fix I need. I replaced the black ink cartridge and at first, I printed one document, and it was perfectly fine. Then I tried printing one in color. SUPER messed up. Blurry, doubled, I don't even know how to describe it. I've tried everything I can think of. I replaced the color toner. Still bad. Now the black is printing messed up. I'm attaching a picture to see if anyone can identify the problem. Please help!
[Photo edited to hide sensitive information.]
06-19-2024 05:57 AM
Although it's probably not readable I suggest you delete the photo. Posting a driver license and Social Security card on line is asking for trouble.
06-19-2024 08:20 AM
Thanks for joining the conversation, kimpersson511!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
We've also edited the photo to hide sensitive information for security reasons. Just like anywhere else on the internet, we do not recommending that you publicize information like someone's driver's license number, their Social Security number, or their home address.
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
06-19-2024 08:20 AM
Thanks for catching this! We've edited the photo and reposted it.
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