Hi pamdora333,
So we can better assist you, please reply with what message you receive when trying to print on plain paper, as well as with what operating system you have (version of Windows or Mac OS X). For more immedate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
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