what is error message R6025

[nabnaomi]

I continually get error message R6025 when I try printing large documents (over 50 pages). The printer takes forever to spool, will print maybe two or three pages, will then freeze my computer. I can print maybe 50 pages with no problem. I've had printer for just about a year. I do heavy printing often (I'm a notary). I just started to have this problem about a month ago. Also the problem seems to occur when I get documents from one specific supplier. The supplier says there is no problem on his end.

What can I do?

[Crista]

Hi nabnaomi!

To have a better understanding of your issue, please let everyone know what model printer and operating system (Windows XP/Vista/7/8 or OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks!

[nabnaomi]

I have a PIXMA 892 and my operating system is Windows 8

[Ebony]

nabnaomi,

Are you using the printer via USB or Wireless?