what is error 5100 for multifunction printeers and how do you fix it?

[WarrenSmith]

what is error 5100 for multifunction printeers and how do you fix it?

[Gumba3]

It is a Canon Pixma 5520

[Gumba3]

My printer is Canon Pixma 5520

[Stephen]

Hi Gumba3!

For an Error Code 5100, follow the steps below:

1. Cancel printing, then turn the device off.

2. Remove any foreign objects from the paper output slot, rear side and inside of the device.

3. Make sure that the ink tanks or ink cartridges are installed correctly.

4. Turn the device on again.

If problem persists, see the manual and contact the service center. The number in Canada should be 1-800-OK-CANON (800-652-2666). 

[Gumba3]

I did try those steps and I was still getting that signal. Thank you for help. I appreciate your help. When I got home and attempted to use my scanner. The issue resolved itself. I am able to print without having any error codes. 

[kate7]

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@WarrenSmith wrote:

what is error 5100 for multifunction printeers and how do you fix it?

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[jmcgrory-2012]

CANON PIXMA MG3550

[sjrashid]

Model # for Cannon PIXMA printer is MSDuo SD MS

[Henriettamcdowe]

How do I fix my 490 error code 5100 on my printer

[James_C]

Hi Henriettamcdowe,

The 5100 error is an indication that your PIXMA MX492 is experiencing an internal error.  To try to resolve the 5100 error, please follow the following steps:

 1.  Turn the unit off using the power button.

 2.  Lift up the scanning unit (printer cover) then place the scanning unit support into position.

 3.  Remove any orange protective tape and the protective material that may be present.

 4.  Please check for jammed paper:

     4-1.  Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.

     4-2.  If the paper tears and a piece remains inside the machine, turn the machine off, open the Scanning Unit (Printer Cover) and remove it.  Be careful not to touch the components inside the machine.

 5.  Lift the scanning unit (printer cover) slightly to set the scanning unit back to its original position and then gently close scanning unit.

 6.  Reload paper on the multi-purpose tray.

 7.  Press the power button to turn on your MX492.

 8.  If the Alarm light remains on after powering up the MX492, open the cover again.

 9.  Remove each cartridge. 

10.  Unplug the power cord from the back of the PIXMA MX492.

11.  Reconnect the power cord and turn the unit on.

12.  Reinsert the cartridges.

13.  After the cartridges have been reseated, close the cover.

14.  Fan a new stack of paper then try to print again.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI