cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MF465DW Cannot communicate with the scanner - Windows 11 - WiFi

sparkie001
Apprentice

Hi,

I have a brand new MF465DW multifunction with latest firmware purchased today.

Connected to Dell desktop running Win 11 via Eero mesh WiFi private network

Firewall temporarily turned off.

Installed all software (master setup, MF Scan Utility)

Printing a test page works fine.

MF Scan Utility sees the scanner which can be selected although the serial number looks wrong. ??.

But trying to scan anything results in the communication error (no error code).

Any ideas? Thanks, Steve

0 REPLIES 0
Avatar
Announcements