The Master Setup is able to auto-detect your printer and download the appropriate software and drivers without you having to think about it. Uninstall everything and give it a shot. Just make sure the printer is on and visible when you run the Master...
Try this. It worked for me.https://community.usa.canon.com/t5/Printer-Software-Networking/MF-Scan-Utility-Cannot-Communicate-with-scanner-ImageCLASS/m-p/521614#M21921
