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stop printing on small pieces of paper

Rhea
Apprentice
how can i stop printer from printing photos on small pieces of paper and print on 81/2x11 paper only
5 REPLIES 5

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what model Canon 

equipment you are using.  Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Rhea
Apprentice
mx922

Rhea
Apprentice
printer model is mx922

pavilioz
Contributor

When you click Print a screen should pop up with different settings. You might have to click on Preferences and then make sure the paper size is set to Letter 8.5 x11 and the paper source is set to Cassette (lower).

Hector
Product Expert
Product Expert

Hi Rhea,

 

To select the proper paper size, you will need to change the settings on the device you are printing from. If you are using a computer, you will need to change the settings from your print screen. If it is from a phone or tablet, you will need the correct app installed. To provide the proper steps to change the paper size, we will need some additional information. If you can reply to the message with the information below, we can provide assistance.

 

  1. Are you printing from a computer? If so, what version of the Mac or Windows system are you using?
  2. Are you printing from a phone? If so, is it a iPhone or is it an Android phone?
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