scans are pdf . want jpg

[SCW]

I am scanning several images together against a background. They automatically come up as pdf files. I want a jpeg file. I have done several of these kinds of composites and at first they were jpegs but now they are all pdf files. Is there a setting somewhere that I am missing. Thanks for any help.

[Jason]

Hi!

To ensure the most accurate information is provided, we will need to know the model of the scanner you are using, the version of Windows or Mac in use, and the software you are using to scan.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[SCW]

Canon MX922... using software that came with printer... windows 7. Thanks.

[Michael]

Hello.

To scan JPEG images with the IJ Scan Utility, the Photo option is the default way to scan JPEG's.  You can also change the save settings by going in to the Settings menu of the program.  This will allow you to change the save options for the different functions in the program.

This didn't answer your question or issue? Find more help at Contact Us.

[bryanL197]

I, too, have a problem with a Pixma all in one, where it randomly decides to put scans into the pdf format. Today I have scanned 6 off 5" x 3" photographs one after the other. The first 2 scans are stored as jpegs, the other 4 are pdfs! No settings were altered by me. It is so annoying to have to use 3rd party converters (at a lower resolution !)  to undo this fault.

Asus K55A, Windows 8.1, Scanner is Pixma TS8150, drivers up to date.

[TS3160]

I had the same problem with my TS3160, using PC and Windows 10. With the help manual file and the above answer from Canon  I 'sort of' fixed it using the Custom scan setting in the IJ Scan Utility, not the 'save' function that only gives .pdf as you say.  The Custom setting pre-sets the data format as document or picture. The setting is a default but has several options. Hope that works for your model.

[Bentley]

I've been having the same issue and just stumbled across the solution. You must select  "Color" on the "Color Mode" setting in order to be able to had the option od a jpg. output. Hope this helds.

[Mezza]

Has anyone helped you. I have same problelm.

[Mezza]

I have the same problem.  Will try your suggestion.  Thank you.

[Porcha]

Hi,

Thank you for your inquiry, and welcome to the Canon Forums.

We appreciate your participation, however, for the community to best assist you can you provide us with the following information: 

1. Operating System of the computer?
2. Model of printer?

If you are in the USA and need immediate assistance please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to help! If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.