04-04-2021 03:51 PM
I have a canon 920 series. I have always been able to scan. THe printer will not scan get error code:5,156,69 that the printer is off or usb not connected. Which is false because I am able to send documents to printer to print with no issues. I have tried to update the drivers and I have uninstalled and reinstalled but still getting the same error.
Help
04-04-2021 04:03 PM
Hello muffin1968,
Could you please let the community know the operating system you are using on your computer?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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