04-04-2021 03:51 PM
I have a canon 920 series. I have always been able to scan. THe printer will not scan get error code:5,156,69 that the printer is off or usb not connected. Which is false because I am able to send documents to printer to print with no issues. I have tried to update the drivers and I have uninstalled and reinstalled but still getting the same error.
04-04-2021 04:03 PM
Could you please let the community know the operating system you are using on your computer?
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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