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muffin1968
Apprentice

I have a canon 920 series.  I have always been able to scan.  THe printer will not scan get error  code:5,156,69 that the printer is off or usb not connected.  Which is false because I am able to send documents to printer to print with no issues.  I have tried to update the drivers and I have uninstalled and reinstalled but still getting the same error.

Help

1 REPLY 1

Porcha
Rising Star

Hello muffin1968,

 

Could you please let the community know the operating system you are using on your computer? 

 

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