10-21-2013 08:41 PM
Even more annoying is that in Word my cursor now is a constantly blinking hourglass which has slowed down Word's speed.
10-28-2013 12:58 PM
Hello.
Please try the following adjustment to see if we can resolve your issue:
1. Close all programs that are open.
2. Click Start and open the Control Panel.
3. Open Printers or Devices and Printers.
4. Right-click the MX870 and choose Preferences or Printing Preferences.
5. In the Main tab, click the 'Defaults' button at the bottom.
6. In the Page Setup tab, click the 'Defaults' button at the bottom.
7. Click Apply and OK.
Once this has been done, open your document and try printing again.
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
11-30-2013 12:07 PM
I'm having the same problem - and following the steps described does not fix the problem. Whenever I print I get "Ink Jet Hagaki" as the Media Type and "Hagaki 100x148mm" as the Printer Paper Size. Clicking on Defaults does set it properly for the moment but then hitting OK and then going back in to the Printer Properties shows that it didn't take. Any additional suggestions on how to fix this? Having my pages printed on my photo paper each time I forget to change the properties is getting frustrating (and expensive!)
12-15-2013 02:47 PM
Hello.
Uninstalling and reinstalling the drivers may resolve this issue. Please perform the following:
1. Open the Control Panel from your Desktop or Start Menu.
2. Open Programs and Features.
3. Uninstall the MX870/MP Drivers and the Canon IJ Network Tool if it is listed.
4. Close all windows that are open.
Once this has been done, visit this link to download and reinstall the MX870 MP Drivers from our website.
11-03-2014 07:27 PM
This problem occurred for me this weekend. It had two symptoms:
Fix:
After this the defaults for paper type were restored to Plain Paper/A4 & curstor did not continuously flash after printing a document.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.