printer playing up

[newprinter]

Hi

I have just done a print of something and it printed the first bit ok but then something went wrong with the blue ink.

I have scanned the paper and uploaded it to the net.

[Patrick]

Hi newprinter,

What is the model number of the Canon printer that you own?

[newprinter]

Hi Patrick

Its a MG 2500

[Patrick]

Hi newprinter,

Please perform a test of your PIXMA MG2500 printer.

To do this, please hold down the STOP button on the printer until the error light blinks 1 time and then let go of the button.

Please compare your printout to the example below.

Does your test page print correctly?

[newprinter]

Hi Patrick

Hear is the resault

[newprinter]

just done another print out of the same thing

[newprinter]

think i better take it back to the shop

[Darius]

Hi newprinter.

From the examples you've given, it seems to be a problem with the color ink cartridge.  Try replacing that with a Canon genuine ink cartridge; the print quality should improve.

If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI

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