printer playing up

newprinter
Contributor

Hi

I have just done a print of something and it printed the first bit ok but then something went wrong with the blue ink.

I have scanned the paper and uploaded it to the net.

 

undefined

 

7 REPLIES 7

Patrick
Product Expert
Product Expert

Hi newprinter,

 

What is the model number of the Canon printer that you own?

 

 

 

Hi Patrick


Its a MG 2500

Hi newprinter,

 

Please perform a test of your PIXMA MG2500 printer.

 

To do this, please hold down the STOP button on the printer until the error light blinks 1 time and then let go of the button.

 

Please compare your printout to the example below.

 

Does your test page print correctly?

 

undefined

 

 

Hi Patrick

 

Hear is the resault

 

undefined

just done another print out of the same thing

 

undefined

 

think i better take it back to the shop

Hi newprinter.


From the examples you've given, it seems to be a problem with the color ink cartridge.  Try replacing that with a Canon genuine ink cartridge; the print quality should improve.

 

If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Announcements