printer playing up
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02-26-2020 12:42 PM - last edited on 02-27-2020 08:52 AM by Danny
Hi
I have just done a print of something and it printed the first bit ok but then something went wrong with the blue ink.
I have scanned the paper and uploaded it to the net.
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02-26-2020 02:36 PM
Hi newprinter,
What is the model number of the Canon printer that you own?
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02-27-2020 03:05 PM - edited 02-27-2020 03:06 PM
Hi Patrick
Its a MG 2500
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02-28-2020 03:49 PM
Hi newprinter,
Please perform a test of your PIXMA MG2500 printer.
To do this, please hold down the STOP button on the printer until the error light blinks 1 time and then let go of the button.
Please compare your printout to the example below.
Does your test page print correctly?
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02-29-2020 08:21 AM - last edited on 03-03-2020 10:02 AM by Danny
Hi Patrick
Hear is the resault
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02-29-2020 08:27 AM - last edited on 03-03-2020 10:02 AM by Danny
just done another print out of the same thing
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03-02-2020 01:09 PM
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03-02-2020 03:40 PM
Hi newprinter.
From the examples you've given, it seems to be a problem with the color ink cartridge. Try replacing that with a Canon genuine ink cartridge; the print quality should improve.
If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI
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