printer offline error

[printmon22]

Pixma MG 6220 with Windows 10.  Starts to print, shows printer offline error, spits out paper.  Recycles, prints part of page, then error.  Sometimes 3x in a print cycle.  DN do it ever time.

[Jason]

Hi!

Are you using the USB or wireless connection?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[printmon22]

usb

[Patrick]

Hi printmon22,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.