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printer offline error

printmon22
Apprentice

Pixma MG 6220 with Windows 10.  Starts to print, shows printer offline error, spits out paper.  Recycles, prints part of page, then error.  Sometimes 3x in a print cycle.  DN do it ever time.

3 REPLIES 3

Jason
Whiz

Hi!

Are you using the USB or wireless connection?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

usb

Hi printmon22,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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