04-01-2016 03:58 PM
there was a paper jam. I cleared the jam, but am getting 5100 error message and cannot print. How do I fix this? Is the primter broken?????
Please help!
Solved! Go to Solution.
04-04-2016 11:44 AM
Hi joann1,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
04-04-2016 11:44 AM
Hi joann1,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
03-28-2018 09:09 AM
03-28-2018 09:47 AM
Hi, motherhood3!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF
Thanks and have a great day!
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