printer not connecting to laptop

[stonover]

My mg 2550 connected to laptop via usb cable has been working fine but suddenly stopped working as it does not recognise the connection. I have tried 2 other laptops but it does now work with any of them !

I uninstalled the printer on one of the laptops and then downloaded drivers from the Canon website but it would not install them as the printer showed offline. Any help appreciated.

[Danny]

Hi, stonover!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!