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printer is not printing data but is spitting out blank pages

ut90u54
Apprentice

I am using a Pixma MX922.  I have rebooted my entire system, downloaded the most recent driver and the test page will print ok with all the correct colors.  However, if I try to print out an excel sheet, it sounds like it is going to print, but spits out a blank piece of paper.  Any suggestions?

 

1 REPLY 1

Crista
Whiz

Hi ut90u54!

 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what operating system (WIndows 7/8/10 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

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