pixma mx882 printer error C000

[sparkangel]

I got a Pixma mx882 printer recently. It is a lovely printer, I love all the features it has. However, when I first plugged it in, it booted up and immediately displayed the reading, 'Printer Error has occured. Turn off power then back on again. If problem persists, see the manual. I've tried turning it off and on and off again. I've tried unplugging it and leaving it for a while... but nothing so far has worked. Does this mean it has a serious internal problem? What causes this? I don't even see a forum thing for this kind of error. Any suggestions?

Much appreciated.

[Ramona]

Hi sparkangel,

You will want to ensure that all packaging materials and tape have been removed from the printer, then remove and reseat the ink tanks and print head if they have already been installed.  If you still receive the error and resetting the printer did not work, the printer may require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.