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pixma g3200 will not recognize cartridges

jeth7
Apprentice

All of a sudden, my Pixma G3200 won't recognize the cartridges.  The ink tanks are full.  What can I do?

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer. 

If the issue persists,  I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

Thank you, but it didn't work.  I will reach out to Canon support, but if anyone has any more ideas, I will listen.

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