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pixma g3200 - problems straight out the box. bad printhead?


Hello, i just unpacked and initialized G3200. everything looked fine. i use much more complicated printers for about 20 years, so i know i did all as per procedure. However, printer prints totally fuzzy  images full of stripes and unsharp. So, i attempted to calibrate printhead.  it printed a terribly fuzzy sheet which i tried to scan as per procedure. in middle of scanning printer stops and shows error 2900.   i don't need to know the code, to see it prints so bad, like with old, clogged print head. it is so bad that it can't  be used  for allignment. i tried regular cleaning. no difference. i tried deep cleaning. no difference.  Brand new printer works like a dying old junk. Anyone can suggest what is going on?
i uploaded 2 photos showing how badly it prints, after attempts of deep cleaning. just wasting ink on nothing. straight from the box? rather disappointing. I should stick to Epson in the future, perhaps...

thank you, regards to the group



Hi, Derek!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

thank you. i tried to check other ways of support before posting. but Chat is not available, site says - and no email support, only way is phone. and i am overseas now, so i can't call. no email? quite unuisual. most companies offer chat and email these days. so, my only option is to wait for a friendly soul on this support. i already regret going for canon. if i knew support is not really available as it should, and things are bad straight from box, i would think twice.
Thanks anyway. all the best!


The tubes from tank to print head are LONG and frequently are subject to air bubbles . . . you will waste a lot of ink getting the ink to the print heads (you can actually see inside the tubes) . . . then you'll eventually get a 5B00 error code which will lock up your printer so you can't use it (printer = brick w flashing lights) . . . SOOOOOooooo . . . here's the information you'll need to use (and maybe even love) your new ink well printer:


Canon G series reset page counter for ink absorber full (error 5B00)
Don't pay for a WIC program key.
This is FREE using just the printer's buttons.

Worked on my Canon G3200

(Enter Service Mode)
-- Turn Printer Off
-- Press and HOLD the Stop button (red Triangle - keep holding until release *)
-- Press and HOLD Power button (keep holding until release **)
-*- Release the Stop Button
-- Press the stop button 5 times
-**- Release the Power button

(Waste ink tank reset)
-- While in service mode
-- Press the Stop button 5 times
-- Press the Power Button once
-- -- wait -- for it to reset followed by a single page to run through the printer --
-- Press the Stop button 3 times
-- Press the Power Button once
-- -- wait -- for it to reset followed by a single page to run through the printer --
-- Turn off the printer
-- Turn the printer back on & the 5B00 code should be cleared

(Ink filling)(air bubbles in pipes)
-- Turn on the printer (normal startup)
-- Press and hold the stop button for about 5 seconds: watch for 5 flashes and then release
-- -- the printer will run through an extended cycle, use a lot of ink & dump a lot into the waste ink tank


Credit where credit is due to Reddit user Deadtobealive: [LINK REMOVED]