we have had this printer for probably a year now, it has always worked just fine. no issues or anything that i can recall. we hadn't used it for maybe 2-3 months and i just tried to use it last week and it is acting completely different. i tried to print a couple of pages so i loaded the paper and begin to print. the paper goes maybe a quarter into the printer and then makes a horrible sound, it makes all my fur babies flip out. it is very bent and unusable. i pulled it out gently. it says there is a paper jam so i looked in it and unscrewed stuff and everything thinking that maybe there were tiny pieces of paper stuck inside but i can't find anything. i am not a printer expert but i am sure that it is clear of any obstructions or other issues. the ink is low but i thought i could get the few papers i needed even with the low ink. i have done every available option in the canon print assistant tool but it is still doing it. this printer is a canon pixma ts3322, i don't know if that information helps or not. i can also tell you that a cup spilled on my desk but it did not get inside the printer and was cleaned up very quickly, don't know if that helps or not either. hopefully someone has an idea because i am fresh out. i appricate all responses/help and thanks in advance.
Christina
