my pixma 860 won't copy documents. it scans and prints fine.

[djchabinsky]

my pixma 860 won't copy documents.  it scans and prints fine.  I updated the drivers but that didn't help.  The error I get say to cycle power.  If i do that twice it will copy 1 page and give we the error message again.  any suggestions?  Thanks.

Doug

[Michael]

Hello.

What is the exact error that appears when you are unable to perform copies directly from the printer?

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