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my canon mx892 will not print because of error U052.

markmarn
Apprentice

our canon mx892 will not print due to error U052.  i followed all of the suggested steps for this problem related to an MX700 but it did not correct the problem. now what?

43 REPLIES 43

it Removed your email and I am having this issue please help

Mine is just got the same message, have tried solution method did not work.  I'm ready for a class action law suit.  My printer was only used for less than a year.

 

g_lazz
Apprentice

None of these fixes worked...  performed all the troubleshooting methods recommended and the same error message still displays, performed other Google searches for the problem with no success. I removed the print head and re-inserted it thinking it could be a sensor that was misaligned...   Is there way to re-boot this machine?

bareessentials
Apprentice

I purchased my printer less than 2 years ago and the U052 error just appeared one day about 1 month ago.  I have been doing research to see how I can clear it.  I have purchased new ink, tried to reboot and now I'm on this site to see what others are doing.  Any suggestions that works to remove the error and restore the printer to working condition will be greatly appreciated.

Hi bareessentials,

 

If removing and reseating the ink tanks and print head, as well as resetting the printer do not resolve the error, the printer may require servicing; please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

MarkHarris
Apprentice

Same thing.  Less than 10 months old MX892.  Not happy.  Not an accident either.  There is no reson this error should be occurring on so many many different printers.  I need a voucher.

Hello, I have the same problem and it was nit fixed using the steps listed. So what is your fix method?  Don't keep us in suspence! Plus I need my computer.

I just have the same problem with the same printer. Only had printer for 2 years. I havee tried everything i could. I cleaned it and it came one for a second and that error message came right back. My husband has the MX5220 i sure hope he don't have the same problem.

g_lazz
Apprentice

THIS UNFORTUNATELY IS A FAILED PROCESS, NOTHING WORKS, I VENTUALLY TOOK MY PRINTER TO A CANON AUTHORIZED REPAIR AND PAID $200 TO GET IT FIXED; BECAUSE THE UNIT WAS OLDER THAN 2 YEARS CANON BASICALLY SAID SORRY... I PUT THE $$ INTO IT BECAUSE IT DOES THINGS THAT NEW PRINTERS DON'T DO AND I HAD A LOT OF EXPENSIVE INK THAT WOULD HAVE GONE TO WASTE.  SO EITHER TRASH IT OR BUY A NEW PRINT HEAD!

There are a few class action lawsuits about this matter, if you're interested in suing.

 

I have also read that the problem is not with the printhead, but with the circuitry inside the printer that connects to the printhead.

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