my Canon MX700 printer muddles three sentences in the text. what is problem and correction?

[Michael]

Hello helonwheels1.

First, a test of the printer should be performed.  Print a Nozzle Check Pattern to confirm whether the inks are being correctly ejected from the print head nozzles and whether the print head is correctly aligned.  Please follow these steps to do so:

 1.  Press the <COPY> button.

 2.  Press the <MENU> button.

 3.  Press left or right arrow key to select [MAINTENANCE/SETTINGS].

 4.  Press <OK>.

 5.  [MAINTENANCE] will appear.

 6.  Press <OK>.

 7.  [NOZZLE CHECK] will be highlighted.

 8.  Press <OK>.

 9.  [YES] will be selected.

10.  Press <OK>.  The Nozzle Check Pattern will print.  Please compare your printout with the example that has been attached to this message.  If lines are broken or white lines are present, clean the print head.

To clean the print head, please follow these steps:

 1.  Press the <COPY> button.

 2.  Press the <MENU> button.

 3.  Press left or right arrow key to select [MAINTENANCE/SETTINGS].

 4.  Press <OK>.

 5.  [MAINTENANCE] will appear.

 6.  Press <OK>.

 7.  Use the down arrow to select [DEEP CLEANING].

 8.  Press <OK>.

 9.  [YES] will be selected.

10.  Press <OK>.  The printer will perform a printhead cleaning.  The print head cleaning takes approximately 30 seconds to complete.

11.  Print another Nozzle Check Pattern to see if the print quality is improved.

If these troubleshooting steps do not work, feel free to call us at 1-800-OKCANON.

[helonwheels1]

This did not solve the problem.  Any other suggestions?

[Michael]

Hello.

Additional troubleshooting will have to be done to narrow down the cause of your issue.  Please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer