09-02-2017 02:00 PM
I tried most of the recommended steps to get this paper jam error message to stop. It just won't.
I have turned the printer off, on, passed a card stock paper through several times, checked the white gears by the ink overload
section, nothing seems to work. I also tried to do a print test and that doesn't seem to work either. Any other suggestions?
Thanks!
12-08-2017 06:31 AM
Hi Phyllis3232,
Are youi still exeriencing this error? If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.