09-02-2017 02:00 PM
I tried most of the recommended steps to get this paper jam error message to stop. It just won't.
I have turned the printer off, on, passed a card stock paper through several times, checked the white gears by the ink overload
section, nothing seems to work. I also tried to do a print test and that doesn't seem to work either. Any other suggestions?
Thanks!
12-08-2017 06:31 AM
Hi Phyllis3232,
Are youi still exeriencing this error? If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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