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mg7520 error for inkjet head

einflukerx
Apprentice

I am trying to set up my new mg7520 printer and I have installed all the inkjets but I am still getting and error and none of the ink lights light up, can someone please help? I have tried removing and readding the injets and restarting and I am not sure what is happening. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi einflukerx.

 

Because reinserting the ink tanks in your PIXMA MG7520 didn't resolve the error that you are experiencing, it is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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