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mg 3200 is not registering the ink cartridge I installed in it. It is the same ink model number

bakerred
Apprentice

my mg 3200 is registering the ink cartridge I put into it.  I put in the correct number for the ink cartridge but when I go to print i get this error message and it will not print anything.  how do i fix this

1 REPLY 1

Ramona
Authority

Hi bakerred,

 

What is the exact text that appears from top to bottom on the label of the ink cartridges that were recently installed in the printer?  Also, is there an error code that is displayed along with the message you are receiving?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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