02-25-2016 07:02 PM
magenta ink cartridge not registering, brand new cartridge, cyan too.
These are not canon inks but I have not had this problem before with other inks. Very frustrating, computer board is not connecting correctly on ink cartridge. I tried 2 sets of brand new cartidges for Pixma MX922.
I got the following error messages:
Support Code : 1681 More than one ink tank of the following color is installed. "Magenta <M>" Use only one ink tank per color at a time.
Support Code : 1660 The following ink tank cannot be recognized. "Magenta <M>" Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer. Install the appropriate ink tank.
02-27-2016 02:39 PM
Hello.
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