11-22-2014 04:38 AM
my mg8220 printer all of a sudden won't print labels from word, it also won't print an excel spreadsheet, it used to do both! what has changed? it does print other files
11-22-2014 08:30 AM
Hi tking69!
Welcome to the Canon Forums and thank you for your post!
So that the Community can help you better, we will need to know if you're seeing any error messages and we also need to know which Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x). It's also helpful to know the way you connect to your printer (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
11-22-2014 09:59 AM
12-05-2014 06:11 AM - edited 12-06-2014 04:51 AM
please make sure your printer queue list is empty and update the printer drivers with latest drivers as per your high word and excel versions. in some cases its due to office products high version may cause such issues.
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