ipf9100 wrog printed size

[baloo888]

Hello,

I am printing large images on my canon ipf 9100 and until today since a year i realized that the prints are actually smaller by almost a quarter of an inch that the real size.

I tried from photoshop, from windows, from mac, from ergosoft rip it is always the same.

the width is always correct the height is less , the longer the printer the higher the difference.

Firmware is updated driver is updated.I tried the lenght test from the menu and i measure it is not the same  so i tried to increase a bit but still the size is always different.

Appreciate your help pleaseee

[shiro]

I'm having the same problem. The width is always ok but the length is shorter just like yours. One thing I realized though it's not doing it all the time. I couldn't find the cause.

[baloo888]

Yes me too most of the time on long formats!