01-21-2014 08:58 PM - last edited on 01-21-2014 09:21 PM by Danny
I downloaded driver software for my mg2120 but no icon appears in start up window on my laptop. Did I miss something?
01-21-2014 09:22 PM
Hi, anthony!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
01-21-2014 09:36 PM
I'm using windows8.1 on a toshiba sattelite laptop. I downloaded scanner software, and it asked me if I wanted to display an icon, but the driver software didn't give me that option. Thanks for replying.
02-22-2014 12:51 AM
Hi anthony,
An icon for the printer is not made on the Desktop when it is installed. If you are trying to access the printer, you can simply press the CTRL + P keys in any application you are printing from to bring up the print window and print.
To access the printer driver to make changes to settings such as paper size and paper type, please follow these steps:
1. On your keyboard, hold the Windows key and press " X ".
2. Click CONTROL PANEL.
3. Select DEVICES AND PRINTERS.
4. Find the icon for your PIXMA MG2120 and right-click over it, then select PRINTING PREFERENCES.
5. Make the settings as desired in the window, then press the OK button to save the changes.
I hope this helps!
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