08-04-2016 07:23 PM
I have done all that is outlined to clear the error and no go. diagnostic says every thing is good to go Win 7/32 have reinstalled software but there has to be a click some were that needs to be clicked. geen and amber flashes as for all other 5200 errors.
08-06-2016 01:51 PM
Hello.
Try turning the printer off. Then unplug the power for about 5-10 minutes. Once the time frame has passed, plug the power back in and turn the unit on to see whether or not the alarm light is still flashing.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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