11-30-2021 08:47 AM
My computer can't find the scanner. I need help.
12-20-2021 03:16 PM
Hi JamieP,
Please download and install the scanner driver. Once installed, please download and install the IJ Scan Utility2. You can use the IJ Scan Utility2 to perform scans using your PIXMA MG2500 series.
Please use the link below to access the scanner driver. Please download and install "ICA Driver Ver.4.1.3a (Mac)".
Once that is installed, please return to the web page and click on the Software tab. In that tab, download and install "IJ Scan Utility2 Ver.2.3.8 (Mac)".
When they are both installed, you can use the IJ Scan Utillity2 to perform scanning.
Downloads page:
How to scan:
https://ij.manual.canon/ij/webmanual/ScanUtility/M/MG2500%20series/2.0/EN/SU/Top.html
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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