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Pixma 3520 won't respond


Giving error code B502, my printer is out of warranty, unable to clear code. ;Hate to pay $19.95 to find out printer is now a boat anchor. Is this unit done for?


Product Expert
Product Expert

Hi corcorand,

The B502 error is an indication that your PIXMA MG3520 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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