02-15-2014 12:08 PM
02-17-2014 05:39 PM
Hi jerome,
Since the waste ink absorber is vital to consumer and product safety it is not easily accessible by design. To replace or repair a waste ink absorber, the printer must be fully disassembled by an Authorized Service Facility.
To have your printer serviced, please reach us at http://bit.ly/Phone_Support for your options.
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
12/18/2024: New firmware updates are available.
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