PIXMA MG3020 - ink absorber replacement

[JerryMCC]

I will be replacing the ink absorbers in my Pixma MG3022 printer. When I was researching what I needed and how to order, I stumbled across something that said I need an app to reset the ink absorber monitor value after replacement. Have been unable to find the app or even if it is real. Can someone tell me if I need the app and if I do what its name is and where can I get it.

[Patrick]

Hi JerryMCC,

There a software utility needed in order to reset the printer.  That software is proprietary and not available to the general public.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which require service. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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