Hi jerome,
Since the waste ink absorber is vital to consumer and product safety it is not easily accessible by design. To replace or repair a waste ink absorber, the printer must be fully disassembled by an Authorized Service Facility.
To have your printer serviced, please reach us at http://bit.ly/Phone_Support for your options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
